Web Survey Bibliography
Response rates are one of the most important indicators of survey quality and one of the indicators most likely to be reported. In order to be able to make valid comparisons between response rates obtained on different surveys and by different organisations, response rates must be defined and calculated in a standard way. At present in the UK there are no standards in this area. In consequence, practice varies considerably between surveys and between organisations. The authors of this paper became aware of minor differences between Social Survey Division, ONS and the National Centre for Social Research in definitions and calculations of response on major government surveys that they carry out and between surveys within each organisation. We were also aware that international comparisons, for example of response on Labour Force Surveys and Time Use Surveys in different countries, are affected by the fact that each country has a different definition of what counts as response and often differ in how response rates are calculated. This paper deals with face-to-face interviewer surveys of households and of individuals. We aim to gain acceptance of standards for these surveys and to gain experience of implementing the standards before extending the recommendations to encompass other types of surveys. In due course we hope to make recommendations with respect to panel surveys, mail surveys, telephone surveys and surveys of establishments. In the meanwhile, we hope that this paper will serve as a useful reference document for anyone planning a survey, commissioning a survey or producing a survey technical report or quality profile.
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Web survey bibliography (4086)
- Using the Internet for surveys and health research; 2002; Eysenbach, G., Wyatt, J. C.
- Internet-Based Psychological Experimenting: Five Dos and Five Don'ts; 2002; Reips, U.-D.
- Self-administered questions by telephone: Evaluating interactive voice response; 2002; Tourangeau, R., Steiger, D. M.,
- The Kid's Experimental Psychology Lab: A Web Site for Internet Research with Children; 2002; Frick, A., Reips, U.-D.
- Assessing Internet Questionnaires: The online pretest lab; 2002; Graef, L.
- Understanding the Willingness to Participate in Online-Surveys - The case of E-mail questionnaires; 2002; Bosnjak, M., Batinic, B.
- Conducting Research Surveys via E-mail and the Web; 2002; Schonlau, M., Elliot, M. N., Fricker, R. D.
- From Mail to Web: Improving Response Rates and Data Collection Efficiencies; 2002; Crawford, S. D., McCabe, S. E., Couper, M. P., Boyd, C. J.
- A Comparison Between Mail and Web Surveys: Response Pattern, Respondent Profile, and Data Quality; 2002; Kwak, N., Radler, B. T.
- Have Telephone Surveys a Future in the 21-th century?; 2002; de Leeuw, E. D., Lepkowski, J. M., Kim, S.-W.
- Do it yourself, Web-style; 2002; Glowa, T.
- Using phone methods in a digital age; 2002; Fitzgerald, A.
- Designing a Strategy for Reducing "No Opinion" Responses in Web-Based Surveys; 2002; de Rouvray, C., Couper, M. P.
- Effect of trust on customer acceptance of Internet banking; 2002; Suh, B., Han, I.
- Establishing data validity in conjoint: Experiences with Internet-based ‘mega-studies’; 2002; Moskowitz, H., Moskowitz, J., Beckley, J., Mascuch, T., Adams, Ju., Sendros, A., Keeling, C.
- Work-life balance among Croatian employees: role time commitment, work-home interference and well-being...; 2002; Sverko, B. B., Araasic, L., Galesic, M.
- Data collection through web-based technology; 2002; Swartz, R. W., Hancock, C.
- Online Data Collection; 2002; Topp, N. W., Pawloski, B.
- Electronic data collection in Statistic Norway; 2002; Sæbø, H. V., Gloersen, R., Sve, D.
- Citizen Perceptions of Community Policing: Comparing Internet and Mail Survey Responses; 2002; Ballard, C., Prine, R.
- An evaluation of the effect of response formats on data quality in Web surveys; 2002; Heerwegh, D., Loosveldt, G.
- Testing Web Questionnaires; 2002; Crawford, S. D., Baker, R. P.
- Web Surveys: The Effect of Controlling Survey Access using PIN Numbers; 2002; Heerwegh, D., Loosveldt, G.
- (Non)Response bei Web-Befragungen; 2002; Bosnjak, M.
- A Nonresponse Analysis of a Mail-Web Mode Comparison; 2002; Boyd, C. J., Crawford, S. D., McCabe, S. E., Couper, M. P.
- Usability Testing of Web Data Collection Instruments; 2002; Thalji, L., Antunes, M. J., Wiebe, E. F.
- Mode Effect in Web Surveys; 2002; Vehovar, V., Lozar Manfreda, K.
- Nonresponse in Web Surveys; 2002; Vehovar, V., Lozar Manfreda, K., , Batagelj, Z.
- Generalizability Issues in Internet-Based Survey Research: Implications for the Internet Addiction Controversy...; 2002; Bremer, J.
- Collective action in the age of the Internet: Mass communication and online mobilization; 2002; Brunsting, S., Postmes, T.
- Cognitive processes in Web Surveys; 2002; Fuchs, M.
- Computer-assisted Self-interviewing over the Web: Criteria for Evaluating Survey Software with Reference...; 2001; Flatley, J.
- Creating a Web research guide: Collaboration between liaisons, faculty and students; 2001; Sugarman, T. S., Demetracopoulos, C.
- Questionnaire Pretesting Methods: Do Different Techniques and Different Organizations Produce Similar...; 2001; Rothgeb, J. M., Willis, G. B., Forsyth, B. H.
- Practical methods for sampling rare and mobile populations; 2001; Kalton, G.
- Recommended Standard Final Outcome Categories and Standard Definitions of Response Rate for Social Surveys...; 2001; Lynn, P., Beerten, R., Laiho, J., Martin, J.
- Visual Analog Scales: Do they have a role in the measurement of preferences for health states?; 2001; Torrance, G. W., Feeny, D., Furlong, W.
- Trends in household survey nonresponse: A longitudinal and international comparison; 2001; de Leeuw, E. D., de Heer, W.
- The construction of attitudes; 2001; Schwarz, N., Bohnerd, G.
- Subscale distance and item clustering effects in self-administered surveys: A new metric; 2001; Bradlow, E. T., Fitzsimons, G. J.
- On the use of college students in social science research: Insights from a second‐order meta...; 2001; Peterson, R. A.
- Introduction to behavioral research on the internet; 2001; Birnbaum, M. H.
- Experiments on column width spacing in the University of Michigan Student Life Survey; 2001; Boyd, C. J., McCabe, S. E., Couper, M. P., Crawford, S. D.
- Building an alternative response process model for business surveys; 2001; Willimack, D. K., Nichols, E. M.
- Ethische Dimensionen der Online-Forschung; 2001; Dzeyk, W.
- Panel Bias from Attrition and Conditioning: A Case Study of the Knowledge Networks Panel; 2001; Clinton, J. D.
- Web experiment on colour harmony principles applied to computer user interface design; 2001; Laugwitz, B.
- Knowledge acquisition, navigation and eye movements from text and hypertext; 2001; Naumann, A., Waniek, J., Krems, J. F.
- Score Reliability in Web or Internet-Based Surveys: Unnumbered Graphic Rating Scales versus Likert-Type...; 2001; Cook, C., Heath, F., Thompson, R. L., Thompson, B.
- On-line student feedback: A pilot study ; 2001; Galbraith, L. B., Gee, P., Jennings, F., Riley, R.